Terms of sale

Translation of the French version, which alone is authoritative.

Version in force as at 17 October 2026.

Article 1 — Identification of the seller

The minent.eu website is operated by MINENT, a simplified joint-stock company (SAS) with a share capital of €1,000, registered in the Aix-en-Provence Trade and Companies Register under number 995 339 488 (EUID FR1301.995339488), with intra-Community VAT number FR61995339488, whose registered office is situated at Bât. B, Lot 6, 6 rue du Carreau de la Mine, 13590 Meyreuil, France (hereinafter ‘Minent’ or ‘the Seller’).

Contact: contact@minent.eu — WhatsApp: +33 7 52 06 62 90.

Article 2 — Scope

These general terms and conditions of sale (hereinafter ‘GTC’) apply to any order placed on the minent.eu website or via any other means of distance communication (email, WhatsApp, telephone), by:

• a consumer, that is to say, a natural person acting for purposes outside the scope of their commercial, industrial, craft, professional or agricultural activity;
• a business, i.e. any natural or legal person acting in the course of their business, including professional mining activities. A customer who provides a VAT number, a SIREN number or a company name is deemed to be a business.

Provisions reserved for consumers are marked as such. Any order implies full and unconditional acceptance of the General Terms and Conditions in force on the date of the order, which the customer acknowledges having read before placing the order. The applicable Terms and Conditions are those available on the website at the time of the order; Minent may amend them at any time with future effect.

Article 3 — Products

Minent sells cryptocurrency mining equipment (ASIC miners, mini-miners, power supplies, cables and accessories), both new and second-hand. The condition of the product (‘new’ or ‘second-hand’) is indicated on each product page.

The technical specifications (computing power, power consumption, efficiency, noise level, weight, dimensions) are those provided by the manufacturers. These figures are subject to the manufacturer’s standard tolerances (generally ±5% for computing power and ±10% for power consumption) and may vary depending on ambient temperature, the power supply, the firmware, the configuration and the mining pool used. Such variations do not constitute a breach of conformity.

Photographs and images are for illustrative purposes only and are not contractually binding; only the specifications described in the product description are binding on Minent. New products are delivered in their original packaging, with the items supplied by the manufacturer.

Products are offered whilst stocks last. Minent may, at any time, amend or remove a product from the website.

Article 4 — Profitability: indicative information, without guarantee

The profitability calculator, analysis pages, daily earnings, returns on investment and any other estimates displayed on the website or provided by Minent are for guidance only. They are calculated using publicly available data (network difficulty and hashrate, block reward, cryptocurrency prices) at a given point in time, based on simplified assumptions (pool fees not deducted, assumed constant difficulty, electricity costs entered by the user).

These factors are constantly changing and in an unpredictable manner. Minent does not guarantee any income, profitability or payback period. They do not constitute investment advice or an offer of a financial product. The customer acknowledges that they are purchasing a physical asset and that they alone bear the risks associated with mining, in particular the volatility of cryptocurrencies, changes in difficulty, protocol changes (‘halving’), and changes in regulation and taxation. No claim may be based on the discrepancy between estimates and the income actually received.

Article 5 — Prices

Prices are quoted in euros. For consumers, they are inclusive of all taxes (French VAT or VAT of the country of delivery in accordance with the applicable rules), excluding delivery charges, which are indicated before the order is confirmed. For businesses established in another Member State of the European Union and holding a valid VAT number, the invoice may be issued exclusive of VAT (reverse charge).

Prices for mining equipment are subject to market conditions and may change at any time. The applicable price is that displayed at the time the order is confirmed. Any customs duties and import taxes for deliveries outside the European Union are payable by the customer, unless otherwise stated.

In the event of an obvious clerical error regarding the price (a price that is derisory or bears no relation to the value of the product), Minent may cancel the order and refund the customer in full, even after confirmation.

Article 6 — Order

The customer selects the products, checks the details of their order and the total price, corrects any errors, and then confirms their order, which constitutes an obligation to pay. The sale is only concluded upon confirmation of the order by email and, in the case of payment by bank transfer, upon actual receipt of the funds.

Minent reserves the right to refuse or cancel any order from a customer with whom there is a dispute, in the event of suspected fraud, an unusual order (quantity, address, payment method) or inaccurate information. Quantities per customer may be limited.

Article 7 — Pre-orders

Certain products are available for pre-order (marked ‘Pre-order’ on the product page). The delivery window indicated is an estimate: it depends on manufacturers and international carriers. Minent will inform the customer of any delays as soon as it becomes aware of them.

Consumers: if the product is not delivered by the end of the stated delivery window, the consumer may, in writing, require Minent to deliver within a reasonable additional period; if delivery is not made within this period, they may terminate the contract and receive a refund of the sums paid within fourteen days (Articles L. 216-6 et seq. of the Consumer Code).

Business customers: pre-order lead times are indicative. A delay shall not give rise to cancellation, a penalty or damages, unless the delay exceeds sixty (60) days after the end of the stated timeframe, in which case the business customer may cancel the order and obtain a refund of the sums paid, to the exclusion of any other compensation.

Article 8 — Payment

The price is payable in full at the time of ordering, by credit card (secure payment via our service provider) or by bank transfer. No order shall be prepared or dispatched until the price has been paid in full. In the event of payment by bank transfer, the order shall be cancelled if the funds are not received within seven (7) days.

Business customers: any delay in payment shall automatically give rise to penalties at a rate of three times the statutory interest rate and a fixed compensation of €40 for recovery costs (Article L. 441-10 of the Commercial Code).

Article 9 — Retention of title

Minent retains ownership of the products until full payment of the price, including costs and ancillary charges, has been made. The business customer shall not resell or offer as security any products for which payment is outstanding.

Article 10 — Delivery

10.1 Delivery areas and times. Minent delivers to mainland France, within the European Union and, on request, to other countries. For products in stock, the delivery time is on average three (3) to seven (7) days from receipt of payment, anywhere in Europe (including preparation). This average timeframe is indicative; the date or maximum delivery timeframe applicable to the order is that indicated to the Customer prior to order confirmation, subject to a limit of thirty (30) days for Consumers (Article L216-1 of the French Consumer Code). For consumers, and unless the order is a pre-order, delivery shall take place no later than thirty (30) days from the conclusion of the contract.

10.2 Transfer of risk. For consumers, the risk of loss or damage passes to the consumer (or a third party designated by them) at the moment they take physical possession of the product. For business customers, the risk passes upon handover of the product to the carrier, regardless of the mode of transport.

10.3 Receipt and reservations. The customer must check the condition of the parcel in the presence of the delivery driver and note specific reservations on the delivery note in the event of a damaged, opened or incomplete parcel. Any reservations must be confirmed to the carrier and to Minent (supported by photographs and video footage of the parcel and its contents) within three (3) days of receipt. For business customers, if no reservations are made in accordance with these conditions, the product is deemed to have been delivered in accordance with the order and in apparent good condition, and no claim for transport damage will be admissible. For consumers, these procedures enable Minent to pursue its claims against the carrier; they do not deprive the consumer of their legal rights.

10.4 Refused or uncollected parcel. If the customer refuses an undamaged parcel or fails to collect it, the costs of return and re-dispatch shall be borne by the customer.

Article 11 — Right of withdrawal (consumers only)

11.1 Time limit. In accordance with Articles L. 221-18 et seq. of the Consumer Code, the consumer has a period of fourteen (14) days from receipt of the product to exercise their right of withdrawal, without having to give any reason for their decision. To exercise this right, the consumer must send Minent, before the expiry of this period, an unambiguous statement, either by email to contact@minent.eu, or using the form provided in the appendix.

11.2 Returning the product. The consumer must return the product no later than fourteen (14) days after notifying Minent of their decision, to the address provided by Minent. The costs and risks associated with the return are borne by the consumer. As ASIC miners are heavy and fragile, they cannot normally be returned by post: the cost of returning them is estimated at €150 per miner. The product must be returned complete (power supply, cables, accessories, instruction manual), carefully protected, if possible in its original packaging, and insured for its full value. The consumer is liable for any damage occurring during the return journey.

11.3 Only equipment that has never been switched on will be refunded. In accordance with Article L. 221-23 of the Consumer Code, the consumer is liable for any depreciation of the product resulting from handling other than that necessary to establish its nature and characteristics. The nature and characteristics of an ASIC miner (model, serial number, condition, accessories, conformity with the order) are established by a simple visual inspection, without powering it on. An ASIC miner that has been switched on ceases to be classified as new equipment: its chips, computing boards and fans begin to wear out, its operating history is recorded and the manufacturer’s warranty has already commenced. Consumers intending to withdraw from the contract must therefore refrain from switching on the device. The following, in particular, constitute handling that results in depreciation:

• turning the device on, regardless of the duration, and, a fortiori, connecting it to a mining pool;
• modifying, flashing or replacing the firmware, overclocking, undervolting or any adjustment outside the factory settings;
• opening the casing, removing or damaging labels, seals and serial numbers, or dismantling the hashboards, fans or power supply;
• immersing the unit or connecting a model not designed for this purpose to a liquid cooling system, or using a liquid not recommended by the manufacturer;
• exposure to dust, moisture, condensation or temperatures outside the manufacturer’s specified ranges;
• any scratches, impacts, soiling or signs of wear and tear.

An ASIC miner that has been switched on can no longer be resold as new. Consequently, the depreciation of equipment that has been switched on is set at the full price, unless the consumer provides evidence to the contrary. Minent determines this upon receipt, based on the condition of the product and the machine’s operating logs (operating time, connection history to mining pools, firmware counters). The product then remains the property of the consumer and is either returned to them at their expense, or held for their collection for thirty (30) days.

11.4 Refund. Minent shall refund the price of the product and the initial delivery charges (up to the cost of the cheapest standard delivery method) no later than fourteen (14) days after being notified of the withdrawal. Minent may defer the refund until the product has been returned or until the consumer has provided proof of its dispatch, whichever occurs first. The refund will be made via the payment method used when placing the order, less any established depreciation where applicable.

11.5 Exceptions. In accordance with Article L. 221-28 of the Consumer Code, the right of withdrawal may not be exercised in respect of goods made to the consumer’s specifications or which are clearly personalised. This includes, in particular, machines configured at the customer’s request prior to dispatch: installation of firmware chosen by the customer, configuration of their pools and wallet addresses, conversion to water-cooling or immersion cooling, and bespoke assembly or modification. The requested personalisation is specified on the order or in the prior written correspondence. The right of withdrawal is also excluded for software and digital content where performance has begun with the consumer’s consent.

Article 12 — Business Customers: no returns or right of withdrawal

Business customers have no right of withdrawal. Any sale to a business customer is final and binding: no product that has been dispatched will be taken back, exchanged or refunded, except in the case of non-conformity duly established on delivery in accordance with the terms of Article 10.3, or with Minent’s prior written consent. The statutory guarantees of conformity and against hidden defects are excluded in dealings between business customers, to the extent permitted by law; only the manufacturer’s guarantee described in Article 14 applies.

Article 13 — Statutory Guarantees (Consumers)

The consumer is entitled to the statutory guarantee of conformity (Articles L. 217-1 et seq. of the Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the Civil Code), subject to the conditions set out below. For second-hand products, the presumption that a defect existed on the date of delivery is twelve (12) months.

These guarantees do not cover damage resulting from abnormal use or use not in accordance with the manufacturer’s recommendations, unsuitable electrical installation, insufficient ventilation, firmware modification, overclocking, unintended immersion, dust, moisture or an accident.

Procedure. Before making any return, the customer must contact Minent, providing the order number, the serial number, a description of the fault, photographs and videos, and screenshots of the machine’s interface (logs, temperatures, detected cards). Minent will specify the procedure (remote diagnosis, return to the manufacturer’s authorised repair centre or to Minent). No returns will be accepted without prior authorisation and a return reference number.

Article 14 — Manufacturer’s commercial warranty

In addition to the statutory consumer guarantees, new products are covered by the manufacturer’s commercial warranty, the duration (generally six to twelve months depending on the model) and terms of which are as specified by the manufacturer. This warranty is to be claimed from the manufacturer or its authorised repair centre, with the assistance of Minent. The cost of postage to the repair centre, as well as any applicable duties and taxes, shall be borne by the customer, except where the statutory warranty of conformity applies.

The following, in particular, are excluded from the manufacturer’s warranty: damage caused by an unsuitable or unstable power supply, lightning or a power surge; normal wear and tear of fans; dust, moisture and corrosion; overclocking and firmware modification; opening the casing or tampering with labels and serial numbers; unintended immersion or liquid cooling; and impacts and accidents.

Second-hand products are sold without the manufacturer’s commercial warranty, unless otherwise stated on the product page, and without prejudice to the statutory warranties to which consumers are entitled.

Article 15 — Customer’s obligations and liability

The customer acknowledges that ASIC mining rigs are high-power electrical devices which are noisy and generate significant heat. The customer is solely responsible for:

• ensuring that their electrical installation complies with the relevant standards (NF C 15-100 or local equivalent), that their circuits, protective devices and sockets are correctly sized, and that a qualified electrician is used;
• for ventilation, fire safety and insurance of the premises;
• compliance with the rules applicable to noise, neighbours, town planning and the tenancy agreement;
• compliance with the regulations applicable to mining and cryptocurrencies in their country, as well as their tax and social security obligations;
• the use of equipment in accordance with the manufacturers’ instructions.

Technical advice provided by Minent (choice of machine, configuration, installation) is provided as a courtesy and does not transfer responsibility for installation or operation to Minent.

Article 16 — Minent’s Liability

Minent is bound by an obligation of means with regard to delivery and support. It shall not be held liable for any damage resulting from improper use, unsuitable installation, force majeure, the actions of a third party or the carrier after the transfer of risk.

Minent shall not be held liable for any loss of mining revenue, fluctuations in exchange rates, difficulty levels or rewards, pool interruptions, electricity costs, or any loss of business, opportunity or clientele.

Business customers: Minent’s total liability, for all causes combined, is limited to the price actually paid for the product in question, to the exclusion of any indirect damage.

Consumers: the above limitations do not apply in the event of personal injury, gross negligence or wilful misconduct, nor do they apply to statutory guarantees, which they cannot affect.

Article 17 — Force majeure

Minent shall not be liable for any failure to perform or delay resulting from a force majeure event within the meaning of Article 1218 of the Civil Code, including: disruption to manufacturers’ supply chains, export or import restrictions, customs delays, strikes, adverse weather conditions, pandemics, carrier failures, cyber-attacks, network failures.

Article 18 — Personal data

The personal data collected is necessary for the processing of orders, delivery, invoicing and customer relations. It is processed in accordance with our privacy policy, which sets out the customer’s rights (access, rectification, erasure, objection, portability) and the procedures for exercising them.

Article 19 — Intellectual property

The content of the website (text, images, calculator, data, trade marks, logos) is protected. Any reproduction or extraction, in whole or in part, without Minent’s written authorisation, is prohibited. The trade marks of the manufacturers mentioned belong to their respective owners.

Article 20 — Complaints and mediation

Any complaints should be addressed to contact@minent.eu. In accordance with Articles L. 612-1 et seq. of the Consumer Code, the consumer may, free of charge, refer the matter to the consumer ombudsman responsible for Minent: the CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, www.cm2c.net, which may be contacted online via its website or by post, after having attempted to resolve the dispute directly by means of a written complaint.

Article 21 — Governing Law and Jurisdiction

These General Terms and Conditions are governed by French law. The language of the contract is French; in the event of a translation, the French version shall prevail.

For consumers, the competent court is determined in accordance with statutory rules; the consumer may bring the matter before the court in their place of residence. For business customers, any dispute falls within the exclusive jurisdiction of the courts in the jurisdiction where Minent’s registered office is situated, including in the event of multiple defendants or third-party proceedings.

Appendix — Withdrawal form (consumers)