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FAQ

Frequently asked questions

Answers to the questions we are asked most often before a purchase.

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01 What is the warranty on ASIC mining machines?

Our new machines come with the official manufacturer warranty, generally 12 months depending on the model and manufacturer. The warranty can be checked with the serial number directly on the manufacturer's website. If needed, our team assists you with the claim.

02 Are the machines available immediately?

Products shown as In stock are physically in stock in France and shipped quickly once the order is confirmed. Machines on pre-order show their estimated delivery window on the product page.

03 Are the machines new or used?

We offer both new and used machines, depending on availability. The condition (new or used) is always clearly stated on each product page. New machines are delivered in their original sealed box.

04 What are the delivery times?

Allow 3 to 7 days on average between order confirmation and delivery, anywhere in Europe (France included). A tracking number is sent to you automatically as soon as the parcel ships. For a pre-order machine, the expected delivery window is shown on the product page.

05 Can I use an ASIC miner at home?

It is possible, but it depends on noise level, power consumption and available ventilation. Some models are better suited to home use than others. We help you choose the right solution, or a professional setup if needed.

06 Do you offer technical support after purchase?

Yes. We provide support before and after purchase, including installation help, miner configuration (pool, wallet, settings) and optimisation tips. We support both small setups and mining farm projects.

07 How is the displayed profitability calculated?

We start from network data updated every day (difficulty, block reward, coin price) and the hashrate and power draw stated by the manufacturer. Earnings are shown net of electricity, at the price per kWh you choose in the calculator. It is an estimate: difficulty and prices change, profitability is never guaranteed.

08 Which payment methods do you accept?

Bank card (CB, Visa, Mastercard, American Express) through secure payment, and bank transfer. For a transfer, our bank details are in the confirmation e-mail and the order is prepared as soon as the funds arrive.